Privacy Policy

Effective date: 2024-12-31

1. Introduction

Welcome to Oscar Education (TeenEagle).

Oscar Education (TeenEagle) (“us”, “we”, or “our”) operates https://www.teeneagle.org (hereinafter referred to as “Service”).

Our Privacy Policy governs your visit to https://www.teeneagle.org, and explains how we collect, safeguard and disclose information that results from your use of our Service.

We use your data to provide and improve Service. By using Service, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in our Terms and Conditions.

Our Terms and Conditions (“Terms”) govern all use of our Service and together with the Privacy Policy constitutes your agreement with us (“agreement”).

2. Definitions

SERVICE means the https://www.teeneagle.org website operated by Oscar Education.

PERSONAL DATA means data about a living individual who can be identified from those data (or from those and other information either in our possession or likely to come into our possession).

USAGE DATA is data collected automatically either generated by the use of Service or from Service infrastructure itself (for example, the duration of a page visit).

COOKIES are small files stored on your device (computer or mobile device).

DATA CONTROLLER means a natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are, or are to be, processed. For the purpose of this Privacy Policy, we are a Data Controller of your data.

DATA PROCESSORS (OR SERVICE PROVIDERS) means any natural or legal person who processes the data on behalf of the Data Controller. We may use the services of various Service Providers in order to process your data more effectively.

DATA SUBJECT is any living individual who is the subject of Personal Data.

THE USER is the individual using our Service. The User corresponds to the Data Subject, who is the subject of Personal Data.

3. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

4. Types of Data Collected

Personal Data

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

0.1. Email address

0.2. First name and last name

0.3. Phone number

0.4. Address, Country, State, Province, ZIP/Postal code, City

0.5. Cookies and Usage Data

We may use your Personal Data to contact you with newsletters, marketing or promotional materials and other information that may be of interest to you. You may opt out of receiving any, or all, of these communications from us by following the unsubscribe link.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access Service by or through any device (“Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access Service with a device, this Usage Data may include information such as the type of device you use, your device unique ID, the IP address of your device, your device operating system, the type of Internet browser you use, unique device identifiers and other diagnostic data.

Location Data

We may use and store information about your location if you give us permission to do so (“Location Data”). We use this data to provide features of our Service, to improve and customize our Service.

You can enable or disable location services when you use our Service at any time by way of your device settings.

Tracking Cookies Data

We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information.

Cookies are files with a small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Other tracking technologies are also used such as beacons, tags and scripts to collect and track information and to improve and analyze our Service.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.

Examples of Cookies we use:

0.1. Session Cookies: We use Session Cookies to operate our Service.

0.2. Preference Cookies: We use Preference Cookies to remember your preferences and various settings.

0.3. Security Cookies: We use Security Cookies for security purposes.

0.4. Advertising Cookies: Advertising Cookies are used to serve you with advertisements that may be relevant to you and your interests.

Other Data

While using our Service, we may also collect the following information: sex, age, date of birth, place of birth, passport details, citizenship, registration at place of residence and actual address, telephone number (work, mobile), details of documents on education, qualification, professional training, employment agreements, NDA agreements, information on bonuses and compensation, information on marital status, family members, social security (or other taxpayer identification) number, office location and other data.

5. Use of Data

Oscar Education uses the collected data for various purposes:

0.1. to provide and maintain our Service;

0.2. to notify you about changes to our Service;

0.3. to allow you to participate in interactive features of our Service when you choose to do so;

0.4. to provide customer support;

0.5. to gather analysis or valuable information so that we can improve our Service;

0.6. to monitor the usage of our Service;

0.7. to detect, prevent and address technical issues;

0.8. to fulfil any other purpose for which you provide it;

0.9. to carry out our obligations and enforce our rights arising from any contracts entered into between you and us, including for billing and collection;

0.10. to provide you with notices about your account and/or subscription, including expiration and renewal notices, email-instructions, etc.;

0.11. to provide you with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless you have opted not to receive such information;

0.12. in any other way we may describe when you provide the information;

0.13. for any other purpose with your consent.

6. Retention of Data

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

7. Transfer of Data

Your information, including Personal Data, may be transferred to – and maintained on – computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside United Kingdom and choose to provide information to us, please note that we transfer the data, including Personal Data, to United Kingdom and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Oscar Education will take all the steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

8. Disclosure of Data

We may disclose personal information that we collect, or you provide:

0.1. Disclosure for Law Enforcement.

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

0.2. Business Transaction.

If we or our subsidiaries are involved in a merger, acquisition or asset sale, your Personal Data may be transferred.

0.3. Other cases. We may disclose your information also:

0.3.1. to our subsidiaries and affiliates;

0.3.2. to contractors, service providers, and other third parties we use to support our business;

0.3.3. to fulfill the purpose for which you provide it;

0.3.4. for the purpose of including your company’s logo on our website;

0.3.5. for any other purpose disclosed by us when you provide the information;

0.3.6. with your consent in any other cases;

0.3.7. if we believe disclosure is necessary or appropriate to protect the rights, property, or safety of the Company, our customers, or others.

9. Security of Data

The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

10. Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Union (EU) and European Economic Area (EEA), you have certain data protection rights, covered by GDPR.

We aim to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.

If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at info@teeneagle.org.

In certain circumstances, you have the following data protection rights:

0.1. the right to access, update or to delete the information we have on you;

0.2. the right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete;

0.3. the right to object. You have the right to object to our processing of your Personal Data;

0.4. the right of restriction. You have the right to request that we restrict the processing of your personal information;

0.5. the right to data portability. You have the right to be provided with a copy of your Personal Data in a structured, machine-readable and commonly used format;

0.6. the right to withdraw consent. You also have the right to withdraw your consent at any time where we rely on your consent to process your personal information;

Please note that we may ask you to verify your identity before responding to such requests. Please note, we may not able to provide Service without some necessary data.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).

11. Your Data Protection Rights under the California Privacy Protection Act (CalOPPA)

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require a person or company in the United States (and conceivable the world) that operates websites collecting personally identifiable information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy.

According to CalOPPA we agree to the following:

0.1. users can visit our site anonymously;

0.2. our Privacy Policy link includes the word “Privacy”, and can easily be found on the home page of our website;

0.3. users will be notified of any privacy policy changes on our Privacy Policy Page;

0.4. users are able to change their personal information by emailing us at info@teeneagle.org.

Our Policy on “Do Not Track” Signals:

We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place. Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

12. Your Data Protection Rights under the California Consumer Privacy Act (CCPA)

If you are a California resident, you are entitled to learn what data we collect about you, ask to delete your data and not to sell (share) it. To exercise your data protection rights, you can make certain requests and ask us:

0.1. What personal information we have about you. If you make this request, we will return to you:

0.0.1. The categories of personal information we have collected about you.

0.0.2. The categories of sources from which we collect your personal information.

0.0.3. The business or commercial purpose for collecting or selling your personal information.

0.0.4. The categories of third parties with whom we share personal information.

0.0.5. The specific pieces of personal information we have collected about you.

0.0.6. A list of categories of personal information that we have sold, along with the category of any other company we sold it to. If we have not sold your personal information, we will inform you of that fact.

0.0.7. A list of categories of personal information that we have disclosed for a business purpose, along with the category of any other company we shared it with.

Please note, you are entitled to ask us to provide you with this information up to two times in a rolling twelve-month period. When you make this request, the information provided may be limited to the personal information we collected about you in the previous 12 months.

0.2. To delete your personal information. If you make this request, we will delete the personal information we hold about you as of the date of your request from our records and direct any service providers to do the same. In some cases, deletion may be accomplished through de-identification of the information. If you choose to delete your personal information, you may not be able to use certain functions that require your personal information to operate.

0.3. To stop selling your personal information. We don’t sell or rent your personal information to any third parties for any purpose. We do not sell your personal information for monetary consideration. However, under some circumstances, a transfer of personal information to a third party, or within our family of companies, without monetary consideration may be considered a “sale” under California law. You are the only owner of your Personal Data and can request disclosure or deletion at any time.

If you submit a request to stop selling your personal information, we will stop making such transfers.

Please note, if you ask us to delete or stop selling your data, it may impact your experience with us, and you may not be able to participate in certain programs or membership services which require the usage of your personal information to function. But in no circumstances, we will discriminate against you for exercising your rights.

To exercise your California data protection rights described above, please send your request(s) by email: info@teeneagle.org.

Your data protection rights, described above, are covered by the CCPA, short for the California Consumer Privacy Act. To find out more, visit the official California Legislative Information website. The CCPA took effect on 01/01/2020.

13. Service Providers

We may employ third party companies and individuals to facilitate our Service (“Service Providers”), provide Service on our behalf, perform Service-related services or assist us in analysing how our Service is used.

These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

14. Analytics

We may use third-party Service Providers to monitor and analyze the use of our Service.

15. CI/CD tools

We may use third-party Service Providers to automate the development process of our Service.

16. Behavioral Remarketing

We may use remarketing services to advertise on third party websites to you after you visited our Service. We and our third-party vendors use cookies to inform, optimise and serve ads based on your past visits to our Service.

17. Payments

We may provide paid products and/or services within Service. In that case, we use third-party services for payment processing (e.g. payment processors).

We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

18. Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

For example, the outlined privacy policy has been made using PolicyMaker.io, a free tool that helps create high-quality legal documents. PolicyMaker’s privacy policy generator is an easy-to-use tool for creating a privacy policy for blog, website, e-commerce store or mobile app.

19. Children’s Privacy

Our Services are not intended for use by children under the age of 10 (“Child” or “Children”).

We do not knowingly collect personally identifiable information from Children under 10. If you become aware that a Child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from Children without verification of parental consent, we take steps to remove that information from our servers.

20. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update “effective date” at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

21. Contact Us

If you have any questions about this Privacy Policy, please contact us by email: info@teeneagle.org.

Terms and Conditions

Please ensure you have read these Terms and Conditions very carefully before registration. TeenEagle cannot be held liable for any situations arising from not having read the Terms and Conditions.

General

1.1. Your access to and use of the services is on condition of your acceptance of, and compliance with, these Terms and Conditions. The Terms apply to all visitors, users, and others who access or use the service.

1.2. These terms shall be governed and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law provisions.

1.3. The TeenEagle Online Rounds and Global Final Rounds are open to all active students aged between 8 and 18 years old. Age upon registration will be used for the entirety of the academic competitive year, regardless of birthdate or age changes during the duration of the academic competitive year. Some rounds may have age restrictions and participants can see them on the registration pages

1.4. The TeenEagle Competition may use your/your child’s/your students’ photos, interviews, and videos pertaining to this competition on the TeenEagle official website, posters, and/or brochures, in order to encourage and motivate other students for the upcoming events. Moreover, upon joining a TeenEagle public session, such as but not included to TeenEagle Webinars, TeenEagle Zoom Sessions, TeenEagle Live Sessions via social media platforms, TeenEagle Mock Exams, or any other event connected to TeenEagle, the participant agrees to share their data for internal marketing purposes. This data may be used by Oscar Education for further event creation, marketing, data analysis, and other purposes directly connected to the our events.

1.5. The TeenEagle Committee has the right to disqualify any student and/or supervisor who does not abide by the Terms and Conditions and Rules of the competition, viz. any student and/or supervisor under suspicion or confirmation of plagiarism, cheating, bullying, or any other disruptive or a dishonest action.

1.6. At TeenEagle, we are dedicated to maintaining a safe and supportive environment for everyone. If you feel you are being bullied—whether physically, verbally, or socially—or if you experience any form of abusive behaviour, please contact a member of our staff immediately. We have a zero-tolerance policy for bullying and abusive behaviour.

1.7. Any behaviour that is considered unacceptable by TeenEagle may result in disciplinary actions, including being sent home. This includes, but is not limited to, bullying, violence, discrimination, and sexual harassment. Repeated violations of our policies and rules will also be treated as unacceptable behaviour and may lead to further consequences.

1.8 The TeenEagle Competition Committee, as well as its affiliates for the competition, reserves its right to modify the concept and rules of the competition at any time in order to increase efficiency and satisfaction.

1.9 The registration fees for any competitions created and hosted by the TeenEagle Competition must be submitted and/or paid by the deadline. If attempts of registration are made without the financial backing through the official mediums required, the TeenEagle Committee will not consider the applicant as registered. The TeenEagle Competition Committee reserves the right to decline late payments and/or registration, as well as any applications considered to have or under suspicion of having false information.

1. TeenEagle Online

2.1. The TeenEagle Online Rounds are completely remote and done digitally. By participating, applicants are confirming their awareness of this fact, and are agreeing to use a digital device upon which the exam platform is supported. TeenEagle cannot provide devices for any participants.

2.2. Supervisors for the Online Competition may choose a specific location that participants should compete at. However, supervisors may not choose the time. The time of the competition is completely within the choice of the TeenEagle Committee.

2.3. Any participant who achieves 40% or over on a TeenEagle Online Round automatically qualifies for a TeenEagle Global Finals trip. Specific participants may receive discounts based on their performance. Details of these discounts are available on the TeenEagle official website. Details of these discounts are subject to change. However, the specific version of these discounts used in regards to a qualifying student is to be the version live at the time of the Online Round.

2.4. The qualifications are valid for the academic year that the participants have taken TeenEagle Online. Hence, qualifications cannot be transferred to the following years unless officially agreed upon and documented with the TeenEagle Committee.

2.5. TeenEagle reserves the right to send emails to the addresses registered for promotional purposes.

2. TeenEagle Global Finals

3.1. The registration fee for the Global Finals covers the following:

• Accommodation* in the city chosen;
• Transportation, both in terms of local transportation to any activities or events stated within and in terms of airport pick-up and drop-offs at local airports (on specific days and times only);
• English courses and activities;
• Three (3) meals per day at set times. Participants must pay for their own meal if they miss one of these times, or if they do not like the served meals. Meal preferences will be sent out to accommodate dietary and medical preferences.

This registration fee does not cover the flight costs to travel to the Global Finals Round, visa fees, or pocket money. Personal spending is expected to be covered entirely by the participant.

3.2. There is a limit on the number of adult supervisors (teacher, parent or guardian) per group of students from each school. In order to maximise the number of participants, the Organising Committee has the right to decline extra supervisors, guardians or parents, even if they have received invitation letters, and/or discounts for the Global Finals trip (especially for teachers).

3.3. All students who participate in the Global Finals must be accompanied by an adult supervisor (preferably a teacher from the same school). A supervisor can be anyone who is older than 20 years old and has been given consent by the parents/guardians to travel with the student. In terms of consent, we abide by the laws of the participants’ registered country–if the country in question requires a legal document in order for travel to be approved, the TeenEagle Competition reserves the right to see and keep a copy of this documentation. Moreover, TeenEagle Organisation Committee can ask delegates to come as a single group if there is a single country representative.

3.4. Each school is recommended to send a minimum of one educator to accompany every six (6) students for the Global Finals. More than one teacher for six or fewer students from the same school is up to the approval of TeenEagle Committee.

3.5. Parents that would like to come to the Global Finals must register through our website if they would like to get an invitation letter and/or attend the awards ceremony. Parents who do not register through our website will not be allowed to attend the awards ceremony.

3.6. Participants must follow a modest, casual, and semi-formal dress code suitable for local weather conditions. In general, the TeenEagle Committee uses this dress code to ensure participants are dressed for the weather and are appropriate for camera presentations. Participants will be given official TeenEagle shirts to be worn as much as possible. It is advised for participants to wear long pants during the Global Finals trip. Shorts and skirts are acceptable if they reach the knee. Skirts that do not cover the knee should be a minimum length of six inches above the knee and have shorts underneath.

3.7. All participating students and teachers will stay on the chosen campus, and accompanying parents are recommended to stay at a hotel close to the Global Finals venue. Students are not allowed to leave the venue premises without supervision from their accompanying teachers or a TeenEagle staff member.

3.8. TeenEagle openly stands against harassment. Any reported instances of verbal, physical, or other kinds of harassment will be strictly investigated and followed up on. TeenEagle reserves the right to bar students found guilty of harassment from competing or attending extracurricular events, as well as invalidating any and all scores gained previously. TeenEagle will also report any harassment to the supervisors and schools of the participants.

3.9. TeenEagle cannot be held liable for any claims, penalties, loss, damage or expenses connected with one’s participation at TeenEagle. Nothing in these Terms and Conditions shall exclude or limit our liability for death or personal injury caused by negligence.

3.10. We’re excited to welcome you! For early arrivals before 8:00AM on the competition day, an additional fee assures immediate room access for your comfort. If you arrive on the day, your accommodation will only be ready by our standard check-in time at 14:00. We appreciate your patience and look forward to making your stay memorable!

3.11. Accommodation Arrangements: At selected events, attendees may be allocated shared accommodation in twin rooms, potentially alongside international students. Attendees who prefer single-room accommodation must acknowledge and accept the responsibility for the associated supplementary charges. A request for a single room constitutes express consent to bear the cost of the single room rate as specified by the event organisers.

Refund Policy

TeenEagle Refund Policy 2024-2025 Academic Year

All individuals are taken to mean one of the following registration categories; participants, supervising teachers, parent program participators, and/or guests. If a visa is required to enter the event country, please apply for the visa at your earliest convenience to avoid higher cancellation fees (this can be found on the necessary embassy website).

1. TeenEagle Online rounds are non-refundable. Unused credits can be applied to any other online round within the same season, to be used by the same participant. 
2. TeenEagle Regional Rounds are non-refundable. A 50% cancellation fee applies for all cancellations made for any reason more than 15 days prior to the event. No refunds will be given for cancellations on/after 15 days prior to the event start date. 
3. With all payments, any online fees charged by companies such as Stripe are paid by the participants both while buying the product and getting any refunds.
4. All refunds will be made only to the original fee payer via the original payment method.
5. All refunds for TeenEagle global finals are subject to the decision of the management, whether or not the reason is a form of force majeure. 
6. No refund will be given to any participant that has gotten a visa but cancelled their registration.
7. For all cancellations related to visa refusals, the visa denial letter must be provided.
8. TeenEagle will not issue any refunds for any event after the arrival date has passed and the student is considered absent without official leave.
9. Participants who have earned discounts are unable to transfer their discounts. These discounts must be redeemed within 30 days from the date of the online and regional competitions.
10. Only one discount per participant will be permitted. The highest discount will be applied, Discounts are non transferable.

Global Finals Refunds

1. Regardless of the discount applied or time of refunding, individuals are held accountable for the cancellation admin fee of £195 at all times.
2. Individuals will get a 100% refund of the amount paid if they cancel their registration 60 days before the event date for any reason. The only deduction will be the cancellation admin fee of £195 in this case.
3. £495 is deducted if the registrations are cancelled between 31 to 60 days before the event date for any reason.
4. Individuals will not get a refund if they cancel their registration fewer than 30 days before, during and/or after the event date for any reason.
5. Individuals will not get a refund on cancelling their registration if the total refund amount would be less than the cancellation fee amount.
6. If an individual tests positive for covid-19 or gets sick on the day of the flight and is not able to attend the event, no fees will be refunded.
7. The rules also apply to other viral infections/diseases as noted by the government of the global finals venue, and are dependent entirely on the participants’ country of arrival.
8. If the participants are not able to enter their flights or come to the event for any reason, no refund is given.
9. TeenEagle management reserves the right to accept or reject anyone to the global finals. If management rejects an applicant prior to arrival at the global finals, the fee-payer will receive a refund of all monies paid, with an administrative fee of £195 to be deducted from that sum.
10. TeenEagle management reserves the right to eject any participant from an event due to conduct issues not in line with those of our organisation. No refunds will be given in the case of a removal from the event or programme. 
11. If we do not get the correct flight details 21 days before any global event for the registered participants/supervisors, the participants and their supervisors are responsible for their own airport transfers and no refunds are given for these expenses.
12. If participants arrive in a group smaller than four participants, the participants are responsible for their own airport transfers if they do not want to wait for the next group and no refunds are given for these expenses. 
13. If airport transfers are included in your package, the transfers are from the airport to the accommodation and from the accommodation to the airport only. If you need to go to another place, no refunds are given for your expenses.
14. The airport transfers are exclusively for the participants that have registered to the related events only; they cannot be used by anyone other than the registered participants, including their families, who have not registered to our related packages. 
15. Participants are responsible for any damage they make to the rooms and venues and they will be charged accordingly.